Also surprised are a group of schoolchildren - the video feed to the presenters seems to cut out, but when it returns a group of players are all sat ready to speak with their supporters.
The players were taking a break from training as they prepare for the Champions League final against Juventus in Cardiff on Saturday. @movistar_es helped @cristiano, @sr4oficial, @marcelotwelve and @lucasvazquez91 meet #RMFans like YOU! ¡Movistar España conectó a varios de nuestros jugadores para conocer #RMFans como TÚ!
frame speed was so poor you could perform impressive magic tricks over your webcam and still be the worst magician on the planet because no one could see half of the movements you would make.
Back in 1996 the Web was starting to gain some serious momentum, but it was still just a few years old.
The video, posted to Real's social media feeds, sees two presenters video calling fans, asking to know a bit more about them ahead of the weekend final.
At this point, Ronaldo enters the frame, remarking the boy 'nearly had it' - and causing the child to look completely shocked, his eyes wide, while his father laughs.
Other fans are surprised by their heroes, including one who meets his namesake, Sergio Ramos, and a woman who is left giggling when Marcelo casually walks by in the background.
When a group of Real Madrid fans were invited to speak on webcam about their football club ahead of the Champions League final, they thought it would bring them little more than a few minutes of fame.
However, to their surprise it also gave them a chance to meet and greet some of the team's biggest stars, including Cristiano Ronaldo.